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5360 LEE RD, CLEVELAND, OH 44137 216-663-8100
SHEPHERDS7283@YAHOO.COM

Our Story

Founded in 2008, Sherry's Custom Dry Cleaners has been a trusted name in the Cleveland community for over 15 years. What started as a small neighborhood dry cleaning service has grown into a full-service facility known for quality, reliability, and exceptional customer care.

Our founder, Sherry Johnson, established the business with a simple philosophy: treat every garment as if it were your own and every customer as family. This commitment to personalized service and attention to detail has been the cornerstone of our success.

Today, we continue to uphold these values while embracing modern cleaning technologies and eco-friendly practices to serve our community better.

Our Story

Our Mission

To provide exceptional dry cleaning and garment care services that exceed customer expectations through quality workmanship, personalized attention, and environmentally responsible practices. We strive to make garment care convenient, reliable, and affordable for every customer.

Our Vision

To be Cleveland's most trusted dry cleaning service, recognized for our unwavering commitment to quality, customer satisfaction, and community involvement. We aim to set the standard for excellence in garment care while maintaining our family-owned values and personalized service approach.

Sherry's Commitment to Quality

Our Commitment to Excellence

At Sherry's Custom Dry Cleaners, we believe that exceptional service begins with a genuine commitment to our customers and community. Our team is dedicated to providing the highest quality care for your garments.

Quality Guarantee

We stand behind our work with a 100% satisfaction guarantee. If you're not happy with our service, we'll make it right.

Expert Staff

Our team consists of experienced professionals who understand fabrics and the best cleaning methods for each type.

Eco-Friendly Practices

We use environmentally friendly cleaning solutions that are gentle on your clothes and the planet.

15+

Years Experience

10,000+

Happy Customers

99%

Satisfaction Rate

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Our Values

The principles that guide everything we do at Sherry's Custom Dry Cleaners

Quality Excellence

We never compromise on quality. Every garment receives the highest standard of care and attention to detail.

Customer Focus

Our customers are at the heart of everything we do. We build lasting relationships based on trust and satisfaction.

Environmental Responsibility

We use eco-friendly cleaning solutions and sustainable practices to minimize our environmental impact.

Community Commitment

We're proud to support our local Cleveland community through various initiatives and partnerships.

Innovation

We continuously invest in the latest technology and training to improve our services and processes.

Integrity

We conduct our business with honesty, transparency, and respect for our customers and team members.

Our Journey

Milestones in our 15+ years of serving the Cleveland community

2008

Grand Opening

Sherry's Custom Dry Cleaners opens its doors in Cleveland, OH, with a focus on quality service and customer satisfaction.

2012

Expansion

We expanded our services to include alterations and shoe repair, becoming a full-service garment care provider.

2015

Eco-Friendly Transition

Transitioned to environmentally friendly cleaning solutions, reinforcing our commitment to sustainability.

2018

Technology Upgrade

Invested in state-of-the-art cleaning equipment and implemented online booking for customer convenience.

2021

Community Recognition

Received the Cleveland Business Excellence Award for outstanding customer service and community involvement.

2023

15th Anniversary

Celebrated 15 years of serving the Cleveland community with the same dedication to quality and service.

Experience the Sherry's Difference

Join thousands of satisfied customers who trust us with their garment care needs. Experience our exceptional service and attention to detail.

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